Last Updated: 24 November 2025
At ATS Living Hub, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (atscleaning.co.uk) and any associated pages. By using our website, you agree to the terms outlined here.
This policy is designed to comply with major global privacy laws, including:
- UK GDPR & EU GDPR
- CCPA / CPRA (California)
- PIPEDA (Canada)
- Australian Privacy Act
- Global data protection and consumer rights standards
If you do not agree with these terms, please discontinue use of the site.
1. Information We Collect
We may collect personal and non-personal information in the following ways:
1.1 Information You Provide Voluntarily
- When you fill out forms
- Submit comments
- Subscribe to newsletters
- Engage with site features
You may provide:
- Name (optional)
- Email address (optional)
- Any information you choose to share in forms or messages
1.2 Automatically Collected Information
When you visit our website, standard data may be collected automatically, including:
- IP address
- Browser type and version
- Device information
- Pages viewed
- Time spent on pages
- Referring URLs
- General location (city/country-level only)
This data is used for analytics and improving the website experience.
2. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Analyze visitor behaviour
- Enhance user experience
- Support advertising or affiliate tracking
- Measure performance and usage
You can control or disable cookies through your browser settings. Note that disabling cookies may affect website performance.
For more information, please refer to our Cookie Policy (separate page).
3. How We Use Your Information
We may use your information for legitimate purposes such as:
- Operating and maintaining the website
- Personalizing your experience
- Improving site content and performance
- Responding to comments or form submissions
- Sending newsletters (only with your consent)
- Monitoring analytics and visitor behaviour
- Preventing fraud, spam, and security threats
- Complying with legal obligations
We do not sell personal information.
4. Legal Basis for Processing (GDPR Compliance)
For visitors from the UK/EU, we process personal data under the following lawful bases:
- Consent — when you voluntarily submit information
- Legitimate Interests — analytics, site improvement, security
- Contract — when responding to your inquiries
- Legal Obligation — when required by law
5. Third-Party Services
We may share non-sensitive data with trusted third-party service providers, such as:
- Analytics providers (e.g., Google Analytics)
- Email marketing platforms
- Security and anti-spam services
- Affiliate networks
- Hosting providers
- WordPress plugins requiring data to function
These third parties only receive data necessary to perform their services.
We do not allow third parties to use your data for their own marketing.
6. International Data Transfers
Your information may be transferred and processed outside your country of residence.
We ensure safeguards through:
- GDPR-compliant processing
- Secure encrypted hosting
- Protection within recognized frameworks
7. Data Retention
We retain data only as long as necessary for the purposes stated in this policy:
- Analytics data: 26–38 months
- Contact form submissions: up to 24 months
- Comment data: until the user requests deletion
- Newsletter/opt-in data: until the user unsubscribes
8. Your Rights
Depending on your location, you may have the right to:
GDPR (EU/UK) Rights
- Access your personal data
- Correct your personal data
- Request deletion
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent
CCPA / CPRA (California) Rights
- Right to know what personal data is collected
- Right to request deletion
- Right to correct data
- Right to opt-out of data sale
- Right to non-discrimination
To submit a request, please go to our Contact Us page.
9. Children’s Privacy
This website is not intended for users under 13 (or equivalent minimum age in your region).
We do not knowingly collect personal data from children.
If you believe a child has submitted information, please notify us through the Contact Us page.
10. Affiliate Disclosure
Some articles on this site may contain affiliate links.
This means we may earn a small commission if you make a purchase through these links — at no extra cost to you.
We only promote products and services we believe are valuable.
11. External Links Disclaimer
Our website may contain links to external websites.
We are not responsible for their privacy practices, content, or security.
We recommend reviewing their Privacy Policies independently.
12. Data Security
We use reasonable and industry-standard measures to protect your information, including:
- Secure hosting
- SSL encryption
- Firewalls
- Regular updates and monitoring
While we strive for high security, no method is 100% guaranteed.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The “Last Updated” date at the top will reflect the latest version.
Continued use of the site means you accept any changes.
14. How to Contact Us
We do not publicly display email addresses for privacy and spam protection.
If you have questions, requests, or concerns regarding this Privacy Policy, please visit our Contact Us page and reach out through the provided form.
